Job Details

Manager, Quality Assurance


Date Opened: 10/01/2021

Job Type:

Job Number: 210005Z1

Job Description

Manager, QA

What This Position Is All About:

The QA Manager is responsible for testing products to reveal quality and risk related information with the intent of informing a decision. Actively involved in coaching other testers on testing practices and product knowledge. The role calls for a hands-on individual with the ability to act as the sole responsible tester, in some cases, and move from project to project: testing, evaluating the testing and/or organizing people in other roles to do testing. As the QA Test Manager, you may work on one project for a minimum of a few weeks to multiple months, or jump from project to project and act as the main point of contact to identify product risks. This is a time-critical role; a QA Manager must triage a situation quickly, and be able to split their time across many tasks at once when required. This role requires the skills and temperament needed to work in a very flexible, agile, self-managed fashion, on often-intense projects. There will be a minimum of one portfolio to manage and lead.

Who You Are:

  • Strong oral and written communication skills. 
  • Dependable work ethic; capable of taking ownership of a task and seeing it through to completion
  • Must feel comfortable working in a dynamic and flexible environment with changing priorities.
  • Be available as necessary to work after hours to support project goals and timelines.

You Also Have:

  • Analyze business requirements create and execute test cases/scripts.
  • Analyze and communicate issues to proper team members and track to resolution.
  • Apply effective testing techniques in the most efficient way.
  • Collaborate with cross-functional teams and contribute to process improvement.
  • Ability to collaborate effectively with all team members and with cross-functional teams
  • Ability to negotiate priorities and assure that testing issues are discussed and resolved.
  • Ability to review test coverage and propose solutions to increase test effectiveness.
  • Ability to coach other testers to create a test strategy or use a test tool.


As the Manager, QA You Will:


  • Bachelor’s degree in Engineering, Engineering Management, Computer Science, Information Systems or other   related disciplines.
  • At least 8 years software testing experience.
  • 2 or more years of testing management or leading experience.
  • Extensive experience in managing complex projects.
  • Extensive testing background of retail applications.
  • Extensive experience in developing test plans, test strategies, test scenarios, test cases.
  • Hands-on experience with Agile project management solutions and testing tools.
  • Experience with relational and non-relational databases.
  • Familiarity with Cloud based applications.
  • Experience with Continuous Integration build/deploy technologies and tools.


Your Life and Career at Saks


  • Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance



Job Qualifications

Thank you for your interest in Saks. We look forward to reviewing your application.


Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.


Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used