Job Details

Team Lead, Payroll


Date Opened: 11/19/2021

Job Type:

Job Number: 210006XV

Job Description

Company Description


Hudson's Bay Company (HBC) is coming to India! We are in the process of setting up an integrated Global In-House Center, (GIC), in Bangalore to build a corporate team who will play an important role as HBC executes its strategic plan. This center will house several hundred highly talented individuals in the first two years and the office has potential to expand as the business grows. We will begin to build our team in Bangalore focused on Information Technology, Information Security, Finance and Accounting, in addition to Merchandising Operations and may then scale the operations to build capabilities in various other functions.


Hudson's Bay Company is one of the fastest-growing department store retailers in the world. In North America, Our leading businesses banners across North America and Europe include Hudson's Bay, Saks Fifth Avenue, and Saks OFF 5TH. At HBC we are a company of adventurers who explore uncharted territory, challenge convention, and work with imagination and fun.


Reporting Relationship: The Team Lead, Payroll Processing is a management role within the HBC Finance & Accounting team reporting to the Manager, Payroll


Major Responsibilities

The Team Lead, Payroll is the operational payroll delivery lead at HBC India, supporting day-to-day payroll processes for the onshore business processes (as opposed to payroll processes to support internal HBC India payroll, which will be part of the internal Finance team). This position is responsible for supervision all aspects of service delivery by the HBC team in support of the end-to-end Payroll process. This role must demonstrate a high degree of customer orientation to meet the needs of internal customers and business partners. The incumbent will be responsible for the overall quality of service delivery for payroll processing organization and will also form an integral part of the HBC Finance team in providing insights into building out a successful HBC GIC


Primary roles responsibilities include:


  • Act as principal day-to-day contact for the onshore payroll teams, including acting as escalation point for any issues requiring resolution
  • Day-to-day supervision of payroll processing activities performed by the offshore team
  • Ensure adherence to Payroll and HR policies, internal control and audit requirements, and service standards at all times
  • Consistently monitor key performance parameters of the process and identify and implement new ways to improve the quality of work as well as the means of working on processes
  • Interact with Internal / External auditors as required
  • Analyze and research all discrepancies/exceptions in the process
  • Ensure all required period end close activities are completed according to the close schedule
  • Review accounting entries / month end account reconciliations as part of period end close activities
  • Support, as required, any government audits or requests for information
  • Support effort in building a high performing team and implement strategies to retain talent
  • Trains, coaches, mentors and directs the work of direct reports

Job Qualifications

Personal Characteristics

The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. He/she will possess excellent communication and interpersonal skills in order to engage with stakeholders across the business and provide critical input to business teams. This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines.


Professional Qualifications:

  • Strong financial aptitude with minimum 6 years of work experience in Corporate Finance with MNCs/GICs, with preference to Retail industry and 3+ years' experience with North American (both Canada and US) payroll
  • Knowledge in Time capture, Payroll processing, Payroll accounting, Reporting & Analysis
  • Extensive knowledge of laws/regulations related to the processing of North American payrolls (both US and Canada)
  • Minimum 5 years supervisory / people management experience
  • Experience Oracle payroll / ERP
  • Strong proficiency in Microsoft office suite (Word, PowerPoint, Excel)
  • Six Sigma certification or equivalent process improvement methodology required (Black belt preferred)
  • Demonstrated expertise in design and implementation of financial processes and technology
  • Demonstrated success in Leading and managing teams and directing multi-functional business units
  • Strong working experience in Payroll processes
  • He/she will have proven process design / development skills in a multinational shared service / GIC environment

Educational Credentials:

B. Com (Mandatory) or MBA Finance (preferred)


Office Hours

Shifts can vary based on organizational needs 


NOTE: HBC welcomes all applicants for this position, however, only those selected for an interview will be contacted.