Job Details

Senior Associate, Asset protection Command Center


Date Opened: 11/22/2021

Job Type:

Job Number: 2100078J

Job Description

What This Position is All About


To provide support to stores on security issues in accordance with prescribed policies and procedures. Reporting serious incidents to the store leadership & Retail security team. Liaising with Law Enforcement as and when we require support.

Who You Are:
  • Passionate about improving and learning new technologies
  • Able to create a sense of community in the team and shares an open dialogue.
  • Can be depended on unique mindsets and bringing new perspective to problem solving.
  • Works in a challenging environment, driving positive outcomes and leading through results
You also have:
  • Efficient communication with NA Law Enforcement/Emergency services at all times
  • Capable enough to handle lead's responsibility during an absence - Both skill and implementation
  • Accurate reporting of incidents according to the relevant crime types with Empathy towards colleagues
  • Strong abilities to multi-tasking and able to work under pressure, display ownership delivering on commitment
  • Potential to create process documents/SOP(s)/Review decks
  • Skillset and willingness to cross train team - handholding
  • Confident individual ability to make quick decisions at the right time without impacting the business
  • Ability to manage and drive the shift performance along with individual responsibilities. Analyze the volumes
  • Strong e-mail writing skills, quickly respond to the group leadership - Adhering to Timelines & Compliance
  • Monitoring live store cameras and provide advisory actions
  • Use process expertise to solve complex issues by working with the relevant teams/colleagues/vendors etc.
  • Being updated about emergency & crisis information of North America/Canada and respond from a security perspective
  • Flexible in working on Rotational shift
  • Solves problems using innovation as a key consistently to excel operations

As the Associate, Asset protection Command Center, , you will:

  • Store colleagues and Asset Protection Counterparts
  • External Vendors, facilitators (Avigilon, Tyco, JCI)
  • Retail Security team and other business support teams
  • Law enforcement agencies & Emergency services (PD, Fire rescue etc.)

How Often You May Travel:

  • As per business requirement

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities, from IT to Human Resources, Merchandising to Finance.
  • A culture that promotes a healthy, fulfilling work/life balance

Job Qualifications

Thank you for your interest with HBC. We look forward to reviewing your application.


HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.