What This Position Is All About:
The Specialist, Ecommerce supports the digital business’ day-to-day performance and merchandising to deliver sales and gross margin objectives. Responsible for setting up & merchandising onsite product listing pages, updating site content, setting up promotions, QA’ing the site, and preparing key sales, site merchandising and competitor reports across multiple categories of business.
Who You Are:
- Have a strong customer focus and are passionate about digital customer experiences
- Have high attention to detail, great follow through and a drive to deliver business results
- You get things done by engaging in high level teamwork and flexing your interpersonal / collaboration skills
- An effective verbal and written communicator
You Also Have:
- BA/BS Degree
- 1+ years of experience in category or website merchandising management
- Technical aptitude with web-based tools and proficiency with Microsoft Office Suite
- Familiarity with site analytics tools (e.g., Omniture, Google Analytics, Coremetrics) and with content management tools
- Must demonstrate business acumen and analytical skills
- Have an understanding of and passion for digital retail landscape
- Ability to multitask and achieve deadlines in an efficient, timely, and accurate manner
As The Specialist, E-Commerce You Will:
Content Set-Up
- Create and merchandise onsite product listing pages, landing pages and other site content e.g. product listing page banners, top navigation tout images
- Send preview links to E-Commerce team for review
- Update creative briefs with information, links & images
Site QA
- Execute site and search result QA to ensure product is on site and effectively merchandised
- Identify issues and work with Ecommerce Team, Distribution Center, Merch Ops, Studio to resolve
- QA live promotions to ensure working correctly
Reporting & Analysis
- Pull and manage the weekly Item Sell report, check data with Ecommerce team & distribute on a weekly, monthly, quarterly & ad hoc basis
- Prepare weekly competitor email recap
- Partner with E-commerce team to track and analyze sales and inventory performance
- Pull reporting and analysis to optimize navigation, refinements, linking, and onsite search
Team Collaboration
- Collaborate with New York-based Ecommerce team to execute business strategies
Your Life and Career at HBC:
- Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees (including medical, vision and dental).
- An amazing employee discount
