Job Details

Sr. Associate, Vendor Relations


Date Opened: 10/27/2022

Job Type:

Job Number: 220005MY

Job Description


Senior Associate - Accounts Payable Vendor Relations

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.

What This Position Is All About:

The Vendor Relations team supports the management of Accounts Payable Helpdesk and related queries received in Freshdesk, through emails from vendors and internal partners such as merchants, finance leadership in North America and other business groups. The Vendor Relations team also ensures timely processing of merchandise invoices and works with the concerned team for discrepancy resolution. This position proactively addresses situations, creates a good rapport with business partners and has a positive approach towards constant improvement. The position will report to the Assistant Manager – Vendor Relations.

 Who You Are:

  • Have good written and verbal communication to handle internal stakeholders and Vendors in North America
  • Have good understanding of 3 Way matching system and vendor statement reconciliations.
  • Ability to handle escalated issues in a composed, yet result-oriented manner
  • Driving daily operations with consistent focus on productivity and quality
  • Ability to assimilate information from multiple sources, identify or develop solutions and then implement them in alignment with leaders/stakeholders.
  • Strong Microsoft Excel skills
  • Must be self-motivated and operate with a strong sense of urgency
  • Organized; must possess excellent follow up skills
  • Good analytical skills
  • A Bachelor’s / Master’s Degree in Finance/Business
  • Minimum 4+ years’ experience in a similar Accounts Payable role.
  • Retail Accounts Payable experience will be an added advantage (Not mandatory)

 As a Senior Associate, Vendor Relations, you will:

  • Ensure queries are addressed timely and accurately in Freshdesk.
  • Investigating and resolving ad hoc invoicing queries and escalations in a timely manner
  • Identifying irregularities in the process and highlighting them to the team leader/stakeholders.
  • Handle video calls with the critical vendors/stakeholders and effectively articulate scenarios and issues.
  • Ability to handle escalated issues in a composed yet result-oriented manner.
  • Identifying and resolving variances through reconciliations in 3-way matching of Merchandise invoices.
  • Adhering to SOX and Internal Controls of the process and organization.
  • Participate in A/P projects/implementation under the supervision of Team Leader/Stakeholders.
  • Demonstrate problem solving capabilities in resolving issues and vendor queries.
  • Train/Assist/Mentor junior staff/new employees in the process.
  • Demonstrate Leadership skills and act as a back in Leaders/Manager’s absence and drive process initiatives.



Additional Qualifications: India

Office Hours:

  • This role will be expected to work a “North American” shift pattern, approximately 9 hours during non-month end close and extended hours during month end close week.

Job Qualifications

"We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all."

Thank you for your interest with HBC. We look forward to reviewing your application.


HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.