Job Details

Trainee, Store Risk Management


Date Opened: 11/14/2022

Job Type:

Job Number: 220005VC

Job Description

What This Position is All About

The Trainee – Digital Risk Management is responsible for fraud detection team for banners of HBC.

Who You Are:
  • Comfortable with change and challenging convention
  • Generates a variety of approaches to problem solving including and new and novel ideas.
  • Inspires others with their vision and sense of purpose





You Also Have:
  • Education – Graduation in any stream

As The Trainee – Digital Risk management, You Will:

  • Review and resolve high volumes of orders using fraud solution tools, payment systems and other appropriate data sources.
  • Organize and prioritize queue workflow.
  • Monitor account activity to ensure customers are in compliance with Gilt's payment policies and other terms of service.
  • Build and maintain effective working relationships across the team and departments as necessary.
  • Provide daily phone cover to support customer follow up requests.
  • Interpret policy, identify gaps, and recommend changes to improve OM processes.
  • Ensuring all payment disputes are dealt within timelines ensuring all efforts are made in the revenue recovery process.
  • Produce reporting on fraud and chargeback trends
  • Deliver on the SLAs defined – including Productivity, Quality
Your Life and Career at HBC:
  • Be part of a world-class team work with an adventurous spirit think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities from IT to Human Resources, Merchandising to Finance. 
  • A culture that promotes a healthy, fulfilling work/life balance


Job Qualifications


Thank you for your interest with Saks Fifth Avenue.

We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.