Associate – JD
Job Summary |
To provide support to stores on security issues in accordance with prescribed policies and procedures. Reporting serious incidents to the store leadership & Retail security team. Liaising with Law Enforcement as and when we require support |
I am responsible for; |
Following our business code and always acting with integrity and due diligence |
Understands business needs and Organization process |
Efficiency to communicate with emergency services of North America & Canada at all times |
Accurately report incidents according to the relevant crime types with Empathy towards colleagues |
Confident individual by being able to make quick decisions at the right time without impacting the business |
Ability to manage and drive the shift performance along with individual responsibilities |
Being knowledgeable and approached by team members for support during shifts |
Strong email writing skills, quickly respond to the group leadership |
Capability to prepare reporting mechanism and explore options to simplify operations |
Monitoring live store cameras and provide advisory actions |
Uses process expertise to solve complex issues by working with the relevant teams/colleagues/vendors etc |
Key People and teams I work within business |
Store and Retail colleagues |
External Vendors, facilitators (Avigilon, TYCO) |
Retail Security team and other business support teams |
Internal support teams like IT, Helpdesk etc. |
Law enforcement agencies & Emergency services (PD, Fire rescue) |
Skills |
Basic knowledge of MS office (Excel, PPT, Gmail etc.) |
Excellent written and verbal communication |
Diverse and ability to multi-task |
Possess analytical skills to plan the shift and mitigate from any undue vulnerability for operations |
Strong decision making skill |
Strong knowledge on security systems (Avigilon, Tyco, Access systems etc.) |
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.